Friday, September 28, 2012

Manipal Hospital -Goa -Negligence /Questionable Health Care


                           Manipal Hospital ICU –Goa –(Health Care –Blots a Nobel Profession )
 
State of the art Health Care??-“Mission and Vision Statement”
                                   My Mother Mrs Genoveva Pereira  was admitted and operated in Manipal Hospital (24-Aug- To 10 Sept 2012) ,this was howerver the second time she was operated the first time being in 2010 sucessfully and by Humane service of Doctors who are next to God for us!!
                                    Whilst underscoring the burning issue which I am about to unravel  with you below I would like to begin in great humility and gratitude to
                (1)Dr.Mahesh Naik  who did a Fabulous job in conducting the major surgery successfully  ,
                (2)Dr .Mahesh Parsekar :-Assisted in the operation
               (3)Dr. Vasco Dsilva:-Assisted in the operation
              (4) Dr. Madu Mohan :-Assisted in the operation
             (5) Dr .Akshaya Valvaikar:-Absolute angel in giving us timely feedback with empathy whilst my mother was in ICU am ever so –Grateful for the last moments we spent with our dying mother which will remain with us always –God Bless her and the entire fraternity of medical professionals including the ones who did not seem to care ,and a quite a few of them who are present in Goa Manipal Hospital who are either there by Choice ,Compulsion or simply because of complacence of personnel responsible for general administration  of the entity
 
 
                                        I am writing this to your great institution for the benefit of the upkeep of this great profession that has been looked up by all, and in the interest of right & timely judgment being taken by the trained medical professionals on duty without treating it as “Just another Case/Just another patient!!!”
(A)Incompetent Staff :-Dr Robin Morajkar ,sister Sheetal:  My mother was moved out to Room No# 105  on the 4th of Aug 2012 my sisters have been present with her and all seemed well ,at 03:-30 Am she was unusual my sisters rang the bell and was attended by sister Sheetal who took it very casual and crosschecked  with  Dr Robin ,Apparently it was just 2 staff on the entire floor of a full house hospital my mother showed unususal signs of heartattack visible to lay persons :-Sweating ,violent shiver etc,however Dr Robin Morajkar and Sister Sheetal passed it off as a common fever!! And even covered her with a blanket!!!,whilst my sisters tried to soak the sweat in gauze Am Appalled and Agast with the very response of Dr Robin Morajkar and Sr Sheetal who have displayed sheer ignorance!! (For sure this may not be the first case –and perhaps will not be the last if CORRECTIVE steps are not taken by the able administrator) NO ACTION WAS Taken until 08:30 Hrs a good 5 and  half hrs to move a critical patient to ICU which is just 10 meters away !!!!  and in the bargin have lost my mother ,this has been a height of INCOMPETENCE, I only thought in the movies it is exaggerated that a PIZZA reaches faster than a ambulance!! This is no cliché I have witnessed this whilst awating to see my dying mother, a Pizza delivery boy is granted access (Read delivery) to Manipal Hospital ICU,after being in the kitchen vulnerable to all sort of infections by doing deliveries , I commend his spirit  and commitment of the jobs as he takes it seriously ! but dying patients family members have to follow embargo & protocol of visiting timings!!! How strange and cynical we get even though educated attached link is :-Pizza delivery to ICU on the said date
 
Truly Dominos pizza mission statement of “Hungry Kya !! Knows no boundry !!! and supersedes your entities  Mission Statement  which is displayed in all departments
(B)Misinformation/Billing anomaly :-
 I was given a bill to clear by the administration desk amounting to  ` 1,99,794.00 (One Lakh ninety nine thousand seven hundred and ninety four) fair enough for high level of services health care provided I requested the attended to kindly issue me a break up the amount he did give me a break up (attached Exhibit (A)) this was a hand written bill when inquired for a print out he politely explained the print out can be obtained only after check due to operating system limitations!! what ever happened to “ A State of Art technology mentioned in you mission statement ???” a printout cannot be obtained for this amout of bill?? Because of  a system limitation? How am I as a customer responsible for this??? I pay over 200 thousand Rupee and get a hand printed break up?? Questions I leave up to your administration I was in no mood to discuss this as I needed the body of my mother to be shifted for the final rites , further more during the passing moments of my mother I had to run up and down to the pharmacy to get the medication I insisted on checking the medicines that were given to me with the ICU attendant upon physically checking along with the attendant I found out that few injections were not given and had to run back to the pharmacy for collection I did this although I knew my mother was passing to ensure no effort is sparred , well unfortunately I was not alone another patient was also issued a INCORRECT PRESCRIPTION Dosage (attached Exhibit –B ) a 600mg of zivator was prescribed to a patient who was along with me in the Pharmacy due to the presence of mind of the patients family member he pointed out to the ICU staff that his patient is prescribed 1gm of the dosage and not 600mg!!!!! the attendant convinently corrects the mistake as is evident in the attachment
                I Bring this to your notice in good faith and trust the instinct of administrators in truly providing world class health to the community and ensuring no life is lost due to negligence or sheer incompetence
                I am thankfull to the effort and services that are truly provided by your entity and trust all corrective actions are taken in pluging such uneventfully instances which are neither good for your entity or for patients and public who place their “Lives “ at your hand
Jai Hind
Tome Prazeres Sequeira

Wednesday, April 18, 2012

Bad Boys of Goa!- A Good Read (R>E>A>D-Shamefull )

4 March,2012

March 4, 2012

Monday, April 16, 2012

Basic infrastructure for tourism top on Parulekar’s agenda

Well Glad to See that the Mr Parulekars Agenda is tourism 
Was there at the Goa Air Port on 14-April -2012 @ 00:30 Hrs the lounge was full with more than 500 passengers travelling and A/C Malfunctioning at the terminal
Questions we need to ask
  1. Do we need to project this image of Goa at the very Entry /Exit Point -First Impression is Last Impression
  2. Can we Afford to loose tourism to other neighbouring states ? When the main revenue generator for Goa is Tourism
  3. Are we too Lax and take it for granted that Tourist will arrive International Or Local Irrespective of the infra Structure?
Hope the current Administration (In this case Hope is Not a Strategy!!) takes into stock this mamoth task left to them by their predecessors )

Monday, April 2, 2012

Another Goa SHINING Campaign by CEO Parrikar


Parrikar shuts down offensive Airtel television ad
2012-04-01
[BEVINDA COLLACO] And he's back! Manohar Parrikar rides again to get justice for Goa. He shut down the sleazy Airtel televsion ad showing Goa in a poor light. Not just the idea that Goa is the place to have one-night stands, but also that the women in question are thieves, who take everything except your Airtel phone. Which if you think about it, is really a stupid thing to put out on the small screen. It means that a prostitute-cum-thief will find sufficient value in some loser's clothes, wallet, underwear too, enough to warrant stealing those items, but his cellphone with an Airtel SIM card? Uh-huh, no value in that at all. Leave it, with the piece of trash in the tent. 

The Facebook community especially the Group Ami Niz Goenkar was spitting mad over this new image of Goa getting currency through the mass media. The ad was about a man draped in a small towel sitting on a beach in Goa next to a small tent and calling his friend back home to say that his one-night-stand had robbed his money and his clothes and left. His friend transfers a small sum to him telling him to have a drink and chill, he would be flying to Goa. And the towel clad loser is wreathed in smiles and calls for a drink.

There were calls to boycott Airtel. This website sent scornful emails to the top management of BhartiAirtel, even posted vicious comments on their Facebook page. The Airtel boycott not surprisingly, did not happen, because we Goans are good with shouting from our keyboards which have taken the place of balcaos, but hasten slowly to take action which doesn't really hit us personally. Even the plan to gherao the Airtel office in Patto Plaza, Panjim did not fructify. But The Parrikar made a call. Just one call to the top management of BhartiAirtel. He made them an offer they could not refuse. The ad was in bad taste, if you don't do something about it, I will is what Parrikar is reported to have said.

BhartiAirtel has immediately withdrawn the ad, has tendered an apology to Goans, which we have not yet read or heard and will remove all references to Goa. But then the ad film is shot in Goa, so they will have to change that too, won't they?

Then again, how did we get this reputation? Clearly the advertising fraternity on their many "conferences" and junkets to Goa gravitate to the sleazy underbelly of this sunshine state. Decisions made in the last 20 years have been leading up to this point. Easy availability of narcotics, and it's sister vices - gambling and prostitution have turned Goa into the Airtel ad.

It's time we cleaned up our state, and got rid of all three on a war footing. Raise the entry fee to casinos, both off shore and on-shore to Rs 2000 again, quadruple the annual license fee and push the off-shore casinos out into the open sea. Clean up the police force and give them the freedom to sort out the rest.

Then even the thought of a one-night-stand-turned-ugly television ad will not enter the tiny minds of our advertising "professionals".

Wednesday, March 21, 2012

Courtesy -Goa News Desk


Matnahy was a path breaker, says CM

 

Matanhy at a public meet (Photo Courtesy: Rajan Parrikar)
“Matanhy Saldhana was a path breaker, a man with principles and a true honest Goan with traditional values. His death is a major loss to the state and personal loss to him”, said chief minister Manohar Parrikar while paying homage to him.

Tourism minister Saldhana died of a massive heart attack today early morning. He was sworn in as his cabinet colleague on 9 March.
In his condolence message, Parrikar said: Saldhana was a leader of the masses in true sense of the term. He rose in Goan social field as a champion of Ramponkar and throughout his life worked for their upliftment. He was the beacon of weaker section of the society, who looked upon him as a saviour to mitigate their sufferings.
The chief minister further said in the death of Saldhana, Goa has lost a great leader who had big concern for the welfare of the people.
His death has caused irreparable loss for the future of Goa and it is difficult to fill the void created by his death, he added.